Support Services: Consultant - Mark Kitchen

A great start to 2010

Friday, March 5th, 2010

I am pleased to announce that for the Business and Support Services sector the demand for Interim Managers has risen dramatically since the end of last year.
There seams to be a real appetite for change in the market place and clients are engaging with us to talk about large scale change programmes and the replacement [...]

Diet or feeding on pastures new?

Tuesday, January 5th, 2010

I’m not sure about anyone else out there but quite frankly I am happy that 2009 is over. In the last 12 months the support services industry embarked on a large cost reduction exercise which was a complete (and necessary) reaction to many of its customers reducing spend and therefore potentially reducing operating profit unless [...]

Best in class

Thursday, October 15th, 2009

It is a common sentence that I hear …. “our business is different from any other” but the more I place professional Interim Managers into assignments the more I realise that “most businesses in a given sector are the same”.  Of course, some companies are better than others at sales, delivery, cash flow management etc [...]

What will September bring?

Wednesday, August 26th, 2009

As I sit at my desk waiting with baited breath for the start of the traditional September Interim Management busy season I can’t help but think what a strange year it has been so far….
Banks have started lending in relatively small amounts and only to organisations who can already afford it, the broad sheets would [...]

Industry Update

Wednesday, June 10th, 2009

After the months of March and April proved to be flat I have been encouraged by the increase in activity since the final week of May. It seams that after the fragmented Easter holiday period companies are now focusing on increasing profitability through rationalisation and change management and as one leading executive said in a [...]

Restructure Now?

Monday, March 9th, 2009

I have seen a recent uplift in organisations within my sector – Construction, Infrastructure and Support Services enquiring about restructuring professionals from CRO level through to HR change mangers.
Could it be that the companies are realising that the signs of an economic upturn may not surface in 2009 and are looking to reduce their cost [...]

Why use interim managers in facilities management?

Tuesday, January 13th, 2009

Should Facilities Management companies use existing “at risk” management that are targeted for redundancy for special projects or should they utilise professional Interim Managers who already possess a strong project management skill set?

As the economic cycle continues its downturn, board level executives are presented with a similar problem to last time. Do they use [...]

Do Facilities Management companies need to completely break away from their Construction parents to deliver a value add service to the client?

Friday, December 5th, 2008