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    Interim Business Analyst

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    Our client, a large Housing Association, is looking for an interim Business Analyst to support them during a period of significant change.

    As part of the modernisation programme, the primary function is to collaborate successfully and effectively with business stakeholders to identify, convert & deliver strategic business needs into innovative products and services that create value.

    The programme objectives are to improve customer satisfaction, reduce failure demand, and reduce cost per unit. The programme is not just a technology change programme, it is about creating a sustainable operating model that suits the needs of the client's customer base now and into the future.

    Key responsibilities:

    • Define business processes and procedures to meet business objectives.
    • Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities.
    • Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
    • Help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP).
    • Responsible for investigative work into problems and opportunities in existing and new services. Drives the analysis and collection of information to create recommendations for service improvements.
    • Facilitates setting of business priorities for change initiatives of high complexity.
    • Leads eliciting of requirements and takes responsibility for investigation and implementation of changes to programme scope.
    • Analyses current services and processes, and identify and implement opportunities to optimise these. Helps to evaluate and establish requirements using relevant techniques such as gap analysis.
    • Responsible for elicitation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements.
    • Identifies key stakeholders, tailoring communication to their needs and works with teams to build relationships whilst also meeting user needs.
    • Contributes to the creation and maintenance of the target operating model and identifies the impact on operational service.

    The successful candidate will be able to demonstrate the following:

    • Ability to conduct business and systems analysis within a full systems development life cycle (SDLC)
    • Experience of Business Analyst methods including RAD/JAD, SSADM and UML
    • Experience of process design and improvement
    • Ability to enforce business requirements and guide the business in the implementation stage
    • Advanced User for the Microsoft Office suite of Tools
    • Strong background in Agile or iterative methodologies, specifically writing user stories & use cases and managing the product backlog
    • Excellent interpersonal and verbal/written communication skills
    • Confident presentation skills including a good track record of facilitating workshops with stakeholders at all levels
    • Self-starter with the ability to show initiative and work without supervision
    • Business/customer focused
    • Can use a wide range of techniques to model situations confidently.
    • Ability to work flexibly in a fast moving, pressured and changing environment
    • Ability to manage a number of activities concurrently and to drive them to completion
    • Understands and can apply the current target operating model to work
    • Holder of ISEB Diploma in Business Analysis and/or testing (desirable)
    • Holds a relevant professional body qualification or accreditation (e.g. ITIL or Prince2)
    • Previous social housing experience would be advantageous but not essential

    If you can demonstrate the above, please register your interest below.

    Remuneration: Circa £450 per day
    Duration: 6 Months
    Location: London
    Reference: DCBA01_1578905962
    Type: Contract
    Discipline: Project and Programme Management
    Date Added: 13 Jan 2020
    Closing Date: 10 Feb 2020
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