£12M Emergency Department Redevelopment
The CQC inspection highlighted the configuration and size of the Trust's ED was not appropriate or adequate for providing safe and effective care for the number of patients it was now seeing. There were clear demographic, clinical and regulatory drivers for the change required.
The challenge was to develop and implement an operational and mobilisation plan for the seamless and live transfer of Emergency Department services from the pre-existing to the decant phase; and, thereafter from the decant to the newly constructed and refurbished end state.
The Trust chief executive said: “These plans represent one of the biggest improvements to come to the area a generation.
Our interim provided high quality programme management, coordination and oversight of multiple work streams to ensure the success of the project; including:
- Healthcare planning to resolve specific site-level challenges
- ED patient pathway review
- Information Management & Technology
- Workforce planning
- Medical and non-medical equipment
- Materials management processes
- Stakeholder engagement and communications
- Physical move planning
The critical success factors achieved is transferring the ED amid usual winter pressures and the resulting increase in attendances were:
- A full emergency department continued to operate throughout the construction.
- A high standard of patient care was maintained at all times
- Patient safety was maintained and clinical risk minimised
- The four-hour waiting time target was achieved during the decant
To discuss how we can help your challenges, please get in touch with Claire Carter.