Join speaker Professor John Seddon, founder of the Vanguard Method and author of the new book ‘Beyond Command and Control’, as he challenges traditional approaches to transformation commonly used in the housing world.
The Vanguard Method is an approach which enables service organisations to change from a command-and-control hierarchy to a systems design, ensuring leaders make decisions on the basis of free but informed choice.
Those who have followed the Vanguard Method have achieved outstanding and sustainable improvements in service, cost-reduction, revenue and employee engagement.
This session is aimed at both transformation specialists and operational leaders who are looking to share their own stories, best practice, innovations, and gain new ideas relevant to their own role and organisation.
Join us for a lively, disruptive and conversational session followed by the opportunity for networking with drinks and nibbles.
Date: Tuesday 3 December, 2019
Time: 5:30pm - 7:30pm
Location: Interim Partners, Level 15, 1 Angel Court, London EC2R 7HJ
Drinks and nibbles provided.
5:30pm - Arrival and Networking
6:00pm - Presentation and Discussion
7:00pm - Drinks and Networking
John Seddon is a respected and outspoken management thinker and commentator. Trained as an occupational psychologist he has become an international authority on service organisations. John has received numerous academic awards for his contribution to management science; he is currently a Visiting Professor at Buckingham University Business School and was awarded the first McKinsey/HBR Management Innovation Prize for ‘Reinventing Leadership’ in 2010. John was described by the Daily Telegraph as a “reluctant management guru”.
Together with his colleagues John developed the Vanguard Method; the means by which they help leaders of service organisations change from a command-and-control design to a systems design, ensuring leaders make decisions on the basis of free and informed choice. As a consequence leaders cross a management-thinking Rubicon and never go back. Those who have followed John’s method in housing services have achieved outstanding improvements in service, cost-reduction, revenue and employee morale.