In your sector

Interim Business Support Services

The business services sector accounts for over 8% of the UK economy and is steadily growing. Whilst it is in the spotlight due to some large, institutional casualties in the recent past, the practice of outsourcing non-core operations and service lines is still a popular one.

The challenges of regulation, Brexit and cost control remain – with eroding margins and an increase in focus on service delivery improvement rather than cost reduction. There has been a huge push on the utilisation of technology. Data, digital and automation offer enormous potential – especially for businesses that need to move fast.

That said, organisations open to transformation can see strong opportunities to drive growth and profit. This, in turn, has triggered significant interest from the private equity community, mainly due to the mergers and acquisitions activity around non-core markets.

Our business services team helps businesses deliver change – deploying experienced, expert interims across logistics and distribution, fleet and asset hire and business process outsourcing.

Whatever your goals, our interims are ideally equipped to start delivering results.

Business Services

Helping you deliver better outcomes

How we help

Our clients value the external knowledge, expertise and perspectives of interim managers. We’re seeing a rise in demand for interims across the full range of specialisms.

Our interim managers are handpicked from an ecosystem of partners. This integrated network of go-to experts provides seamless and agile access to talent. The result is better outcomes for your business delivered by a combination of strategy, operational execution and outstanding performance.

Our experience

One of our longest standing sectors, business services has been a cornerstone of our business for many years.

We have deep-rooted relationships right across the sector and have been shaping the direction of some of the largest outsourcers in the UK.

Our experience in the sector is extremely broad, ranging from partnering with FTSE 100 outsourcers through to small owner managed specialist sub-contractors, and everything in between.

We’ve provided interim solutions for deep-dive diagnostic and subsequent Target Operating Model (TOM) redesign and post-deal integrations in the private equity space. Often, we’re involved in supporting an outsourcing contract where the service delivery has deteriorated, payment cycles are inconsistent, and neither side are happy.

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Typical interim assignments

Key benefits of interim managers

Cost-effective expertise to lead and deliver change and transformation
Key skills to achieve operational improvement and efficiencies including Six-Sigma and Lean
Immediate access to specialist expertise for delivering operational and financial turnaround
Hiring of experienced professionals to deliver supply chain and logistics projects
Leadership and programme management for successful end-to-end delivery of a merger, acquisition or disposal

Example roles

Interim mobilisation director
Interim CEO/MD
Interim finance director
Interim CTO
Interim bid director
Interim operations director
Interim commercial director
Interim transformation director
Interim account director

The Interim Partners difference

We work closely with our clients to help solve their most complex business challenges. Our award-winning consulting services leverage an extensive network of trusted interim managers and executives with the expertise to deliver measurable results across multiple business functions and sectors at a fraction of the cost of management consultants.

We offer a unique approach to interim recruitment and will take the time to truly understand your business. We look at what your challenges are and what you are aiming to achieve. Together, we define your assignment goals and deliverables – giving absolute clarity on the potential value add or return on investment from your interim.

Our interims are contracted through our 4-stage Return on Interim (ROI) methodology to ensure they deliver the results our clients expect, every time.

Executive search & selection

Our extensive candidate network means we're well placed to find high-calibre candidates when you're looking to recruit a permanent c-suite or senior leadership professional. Wickland Westcott, our executive search business, delivers retained executive-level assignments both internationally and domestically, centring on the recruitment of CEOs, MDs and general managers along with other senior leadership professionals.

Across assignments, we provide up-to-date marketplace insight, making clear recommendations on when to recruit within niche sectors and when to bring in fresh skills and perspective from outside.

Our high-quality, holistic service combines the capability of our highly experienced executive recruitment consultants with in-depth psychometric/personality assessments delivered by qualified occupational psychologists. Our search and selection methodology will ensure a cultural fit and alignment to values and organisational purpose, which is particularly important at a senior level.

Why Wickland Westcott?